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FREQUENTLY ASKED QUESTIONS

ABOUT GalaSupermarkets.com

What is GalaFoods.com?

GalaFoods.com is an online grocery shopping and delivery service operating in the New York area. All orders are fulfilled by a Gala Foods supermarket located in your area.

How does the online ordering work?

You place your order

  • Add products to the shopping cart
  • Pick the delivery date
  • Checkout

We work on it

  • Our personal shoppers put together your order
  • You get an email or call with questions about product options and availability (optional)
  • We scan all the items from your physical shopping cart
  • We charge the exact order amount to your credit card
  • We deliver your order

Where do you deliver?

We deliver within a 5-mile radius from our store location. For a list of our service areas, please refer to our delivery information page here
We will be adding more areas in the future. Please use our zip code lookup tool to see if we deliver to your area.

You can always place an order for an In-Store Pickup from our store location:

1050 E. Main Street
Bridgeport CT 06608

What are your hours?

You can place your order 24 hours a day. The deliveries happen throughout the day during business hours.

Inventory and Prices

What’s the minimum order amount?

The minimum order amount is $20.
At least $50 of non-special items must be added to the cart in order to get the special prices. Once the $50 minimum is reached, the special prices will be automatically displayed in the cart and reflected in the order subtotal.

About My Order

When is my credit card being charged?

It's charged in the store, once we process your order and calculate your final total

What happens if the item on my order is out of stock?

If requested, we may substitute with other products. You will receive the phone call from store (optional)

How do I make a change to my order?

You can request changes to your order if it was not processed yet. Contact the store manager here

How do I report a problem with my order?

Please contact the store manager here in case you have any problems.

How do I review my receipt?

You will get the regular store receipt with your delivered order.

How do I return items?

Either drop it off at one of our stores or we can have someone pick it up

Have more questions?

Please contact us! We’re more than happy to help.

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